Terms of Service

1. Professional Use

Certain products may be intended for use by licensed cosmetologists and salon professionals. We reserve the right to request proof of professional licensure or credentials before processing or fulfilling orders.

2. Product Information

We strive to provide accurate product descriptions, specifications, images, and color representations. Due to variations in monitors, mobile devices, lighting conditions, and screen settings, actual product colors may vary slightly.

3. Pricing and Availability

All prices, promotions, and product availability are subject to change without notice. We reserve the right to discontinue products at any time.

4. Order Acceptance

SMJ Hair Extensions reserves the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to suspected fraud, unauthorized resale, pricing errors, or inventory shortages.

5. All Sales Final

Due to the hygienic nature of hair extension products, all sales are final. We do not accept returns, exchanges, or refunds unless required by applicable law or in the event of a verified manufacturing defect.

6. Shipping and Risk of Loss

Ownership and risk of loss transfer to the purchaser once an order has been delivered to the shipping carrier. SMJ Hair Extensions is not responsible for carrier delays, lost packages, theft after delivery, weather-related delays, or incorrect shipping information provided by the customer.

7. Proper Installation and Care

SMJ Hair Extensions products should be installed, maintained, removed, and cared for by trained professionals following industry best practices. Improper installation, excessive heat, chemical processing, misuse, neglect, or failure to follow care instructions may damage the product and void any applicable warranty.

8. Allergy and Sensitivity Disclaimer

Customers are responsible for determining whether they may have sensitivities or allergies to hair extension products, adhesives, tapes, keratin bonds, coatings, dyes, packaging materials, or related components. SMJ Hair Extensions shall not be liable for allergic reactions, skin irritation, scalp irritation, sensitivities, medical conditions, or other adverse effects occurring after products leave our possession.

9. Limitation of Liability

To the fullest extent permitted by law, SMJ Hair Extensions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our products. Our total liability shall not exceed the amount paid for the product purchased.

10. Intellectual Property

All website content, logos, trademarks, product names, photographs, graphics, marketing materials, educational content, and branding are the exclusive property of SMJ Hair Extensions LLC and may not be copied, reproduced, distributed, or used without prior written permission.

11. Wholesale Accounts

Wholesale and professional accounts are intended solely for authorized business use. SMJ Hair Extensions reserves the right to suspend or terminate wholesale accounts that violate our policies or engage in unauthorized resale practices.

12. Privacy

Any information collected through our website or sales channels is subject to our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles.

14. Modifications

SMJ Hair Extensions reserves the right to modify these Terms of Service at any time. Updated versions will be posted on our website and become effective immediately upon posting.

Contact Information

SMJ Hair Extensions LLC

Website: SMJHairExtensions.com

Email: smjhairextensions@gmail.com

By purchasing from SMJ Hair Extensions LLC, you acknowledge that you have read, understood, and agreed to these Terms of Service.